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Major computer manufacturers usually ship their computers with one or more Hard Disk Recovery CDs (also known as Windows recovery CDs, hard drive restore CDs or hard drive data restore CDs). Other manufacturers supply the recovery data on a special part of the hard drive which is commonly known as the Recovery partition.
The hard drive data recovery CDs are specifically designed for your PC, usually contain an image of what was on the computers hard drive when it was first bought, & they allow you to return the machine to its original state (as new).
The hard drive data recovery CDs are also sometimes referred to as Windows installation CDs because they completely erase the contents of your hard drive & then re-install your operating system (Windows). However, they differ from normal Windows installation disks in that they usually restore all programs which were originally installed on the hard drive when the PC was first purchased (any additional programs or files which were not originally installed will be overwritten).
This is particularly useful if the machine has been attacked by a virus, if the original hard drive has developed a fault, or if you simply wish to replace or upgrade the hard drive, & need to re-install your original software.
However; if your recovery CDs are lost or damaged, you will need replacement Recovery CDs; we can probably help.
If your hard drive recovery partition is corrupt, or if hard drive has become faulty or failed; we can probably help.
If your recovery CDs are no longer available; we can probably help.
Our team of qualified computer engineers are experienced in finding the correct solution for unobtainable recovery CDs.
We can usually determine which version & build of Windows is required for each system (providing that you have a valid product key - Windows licence) & can then provide both the correct (legal) version of Windows & the correct drivers.
However; this service is only available if the recovery CDs are not available from the manufacturer, & it will only work if the original Windows license (Windows Product Key) is available. The Windows product key can be found on a green & white label which is stuck to the top, side or rear of the computer case, or on the underside of a laptop.
Many suppliers & manufacturers recommend that customers obtain their replacement CDs from us (if they no longer hold stock). We have been recommended to customers by such leading retailers & manufacturers as PC World, Compaq, HP, emachines & Microsoft.
If your PC has been attacked by a virus which is still causing problems, or worse still; is infected with a virus which you cannot remove, the best course of action is often to completely erase the hard drive & re-install Windows from your hard drive data recovery CDs. This process will usually involve placing the hard drive data recovery CDs / hard drive data restore CDs in the CD ROM or DVD ROM drive & re-booting the system. The computer should then boot from the hard drive recovery CD & will often give you the option of formatting the hard drive (which would then completely delete the virus & the hard drive contents). The hard drive data recovery CDs will then return the hard drive to its original state (as new). Customers who buy Windows installation CDs / hard drive data recovery CDs from Genner Sales are entitled to free technical support and advice.
If your PC has a faulty hard disk drive, the best course of action is often to completely replace the hard drive & restore Windows & the original software from your hard drive data recovery CD. This process will usually involve placing the data recovery CDs / Windows installation CDs in the CD ROM or DVD ROM drive & re-booting the system. The computer should then boot from the hard drive recovery CD & this will then return the computer to its original state (as new). Windows installation CDs / hard drive data Recovery CDs from Genner Sales are supplied with a unique serial number which entitles the purchaser to free technical support and advice from Genner Sales.
Our technical support department is staffed with qualified, highly experienced engineers who are at hand to help with technical issues.
If you have a slow PC (your Computer is running slowly or significantly slower than when new), it may have a faulty hard disk drive, or there may be many programs which are running in the background, & these are causing "bottlenecks". If it is slow because of programs which cannot be deleted etc, the best course of action is often to re-install Windows from your hard drive data Recovery CDs. This process will usually involve placing the hard drive data recovery CDs / Windows installation CDs in the CD ROM or DVD ROM drive & re-booting the system. The computer should then boot from the hard drive recovery CD & this will then return the computer to its original state (as new). Windows installation CDs / hard drive data recovery CDs from Genner Sales are supplied with a unique serial number which entitles the purchaser to free technical support.
Genner Sales supply each set of recovery CDs with a Windows Utils CD which typically contains anti-virus & anti spyware programs.
This technical support can often include advice on such issues as spyware, viruses, upgrades, etc.
In the Computer industry, we tend to split PCs into 2x distinct types; Branded (HP, Compaq, IBM, Dell, e machines, Fujitsu Siemens, Acer, Advent, IT Works etc) & Clone machines (also referred to as garage PCs because in the early days, enthusiasts often built PCs from home "in their garage").
All computers need to use small programs called drivers. Drivers simply tell the computer about items which are built into it (such as a sound card; for producing sound, video card for producing graphics etc), or attached to it (such as a scanner or printer). One of the advantages of owning a Branded PC is that the hard drive data recovery CD (hard drive data restore CD) will usually contain drivers for all of the items which are built into it, & these are needed for the PC to work correctly.
Genner Sales recovery CDs & restore CDs contain the correct Windows drivers.
If Windows is installed on a PC from a normal Windows installation CD, this will usually not contain the correct drivers (which are needed for the PC to work correctly) & will probably not allow the customer to use their own (legitimate) Windows license.
Most hard drive data recovery CDs (hard drive data restore CDs) automatically check the computer to make sure that the recovery CDs are meant for that particular type of PC. Therefore; you will need the correct recovery CDs for your PC.
When purchasing your PC, you are effectively also purchasing the licences for any software which is installed (the licence code for Windows is usually printed on a label located on the PC case at the rear of the machine). Hard drive data recovery CDs (Windows Recovery CDs) simply reinstall this software.
The licence code for Windows 98, Windows ME (Millennium Edition), Windows 2000, Windows XP Home edition & Windows XP Professional edition is usually printed on a label which is located on the PC case at the rear of the machine, or in the case of laptops; on the base). This code is usually made up of 5x sets of 5x letters & numbers which are sometimes required either during the installation or for re-registering your PC with Microsoft by telephone (purchasing your hard drive data recovery CDs from Genner Sales also entitles you to free technical support & advice from qualified, experienced engineers).
In order to ensure / guarantee quality, Genner Sales do not supply original hard drive data recovery CDs (hard drive data restore CDs). This is simply because we prefer to control the quality of our products. We therefore produce our own CDs, but they contain exactly the same programs & data as the originals (you will already own the licence to these programs) & we can supply them on high quality printed CDs at a fraction of the cost of the originals whilst guaranteeing their quality (all CDs are produced in-house using top quality media with images stored digitally on dedicated servers, and are checked & tested prior to shipping).
Our hard drive data recovery CDs (Windows Recovery CDs) contain the same programs, data and files as hard drive recovery CDs which were included with the new PC.
Genner Sales windows restore CD sets typically contain the correct build of Windows for a particular system, with the correct drivers.
Many PCs are not supplied with hard drive data recovery CDs (hard drive data restore CDs), but our Windows Recovery CDs still restore everything which was originally installed on the computer, whilst our Windows Restore CDs install the correct (legal) version of Windows & the correct drivers.
Genner Sales supply hard drive data Recovery CDs (hard drive data restore CDs) for PCs from Acer, Advent, Compaq, Dell, Fujitsu Siemens, HP, IBM, Toshiba, Time computers & Tiny computers. Hard drive data recovery CDs (Windows recovery CDs) & Windows Restore CDs from Genner Sales also come with free UK & international postage & free technical support.
All purchases are dispatched as soon as possible by first class mail or courier service & we find that in excess of 90% of UK customers receive their order the next working day, whilst overseas customers tend to receive their orders within an average of 5 working days.
Branded computers ship with licences to any software which is installed (including licences to Windows & all other applications). Our recovery CDs simply reinstall the software which you already have licences for & all software installed via our recovery CDs is therefore legitimate.
Recognising the service that we provide; many manufacturers who continue to put their customers interests first (including Emachines, Gateway & HP) understand that we are providing a valuable supplementary service & have recommended that customers obtain recovery CDs from Genner Sales, if they no longer have stock.
All major UK computer retailers; PC World, Comet, Dixons & Staples regularly have recommended that customers obtain (previously unavailable) recovery CDs from Genner Sales.
Additionally; our recovery CDs come with full technical support from highly experienced & qualified engineers & our recovery CDs install fully legal versions of Windows which can often be updated online & can be registered with Microsoft, whilst Microsoft have also recommended us to customers.
It can be argued that we (Genner Communications) are the best in the world at what we do.
Genner Communications supply machine specific Windows Re-installation CDs, Windows Restore CDs or Windows Recovery CDs for specific computer systems. Our Windows Restore CDs, Windows Re-installation CDs or Windows Recovery CDs will fully reinstall the correct build of Windows onto systems which have a legitimate Windows Licence (Windows Product Code).
In placing an order with Genner Communications, customers are confirming that they own a legitimate Windows Licence (Windows Product Key) & that Genner Communications have their permission to act as their agents with regard to supplying them with Windows Re-installation CDs, Windows Restore CDs or Windows Recovery CDs (ie; the customer grants us permission to supply the customer with software to which customer already owns the licence).
Our Windows Re-installation CDs, Windows Restore CDs or Windows Recovery CDs will not work with systems which do not have a legitimate Windows Product Key (the Windows Product Key contains 25 characters & is printed on a label which is attached to the Top, Side or Rear of a PC case or on a Laptop Base).
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